Protection of personal data
I guarantee that all the personal data I use are obtained with your agreement and I undertake to take all necessary precautions to ensure that they are protected and used for purely commercial purposes, in direct connection with the commercial activity of the site: deliveries, orders…
On this page you will find the reasons why I need this data and how I use it. You are entirely in control of what you receive from Arnone-project.com and how you receive it.
Person in charge of personal data
arnone-artist-kitesurfMercadier Arnaud
Total transparency for greater trust
Arnone-project protects the confidential data of its customers and visitors. Arnone-project is fully in agreement with the new RGPD law and believes that full transparency regarding the use and processing of personal data is entirely legitimate.
Indeed, I am still Internet users like you and I therefore understand very well the concern that may exist regarding the use of your personal data. For this reason, I am particularly aware of this new confidentiality and data protection measure. If you have a question about Arnone project’s data protection policy, please feel free to send me an email at contact@arnone-project.com.
I am therefore committed to complete transparency in the use of your data: I have nothing to hide!
Why and how Arnone-project uses your data
It is important for Arnone-porject that you understand that your data is essential to ensure the best possible service. Here are the different types of data that Arnone-project uses and why Arnone-project needs it.
1. Name and contact information:
As an e-commerce site, Arnone-project needs this information for the shipping of products and the proper management of your order: delivery follow-up, adjustment of your products, confirmation of your address if necessary.
2. Your purchase, navigation or contact history:
This data is necessary for your journey as a customer on this website, especially when adding products to the shopping cart. This data is also essential to offer you the best after-sales service possible. With your IP address or the type of device used (mobile, computer or tablet) Arnone-project is able to automatically configure its site to adapt the display size or language for example. As you will have understood, it is a valuable help in providing you with the best possible level of service. Finally, all this data is useful in combating possible fraud.
4. Payment information:
Payments by credit card are fully secure and meet the strictest standards of security of banking data. At no time does Arnone-project have in its possession or knowledge your banking data.
5. Sharing your data with third parties:
This sharing is necessary and is limited to the sales and delivery process. Arnone-project is therefore led to share some of your data (name, first name, postal address) with:
– Carriers for the delivery of your orders
– Payment service providers
6. Newsletter
After having received your consent during your registration by checking the box “Subscribe to the Newsletter”, Arnone-project will send you about once a month (maximum!) an email containing the latest offers, promotions, new products and competitions in progress.
You can unsubscribe from this service at any time by clicking on the unsubscribe link in the emails sent or by contacting our customer service via the contact form.
You will nevertheless continue to receive transactional messages related to your order such as order confirmations, parcel numbers for tracking the shipment, return requests, reminder of your loyalty discounts, etc…
Retention and deletion of your data
Arnone-project keeps your data for the duration of the activation of your customer account in order to provide you with the best possible quality of service. You can at any time request the permanent deletion of your data by sending an email to contact@arnone-project.com
Your user rights
The DGMP incorporates new concepts concerning users’ rights regarding their personal data. Here are your different rights:
You must be informed of the use of your personal information
You have a right of access to the personal information we hold about you and the ability to change it
The right to forget: you can ask